Help my Mac broken

Try not to panic and then quietly try to resolve the issue yourself. These are some of Michael's tips to help you do this.

If an application is unresponsive you can use Force Quit, HOWEVER, importantly though you should not have to use force quit to close an application. When Force Quit is used any unsaved changes to an open document are not saved, so try these methods to normally close the application first.

1. Chose Quit from the application menu. For example, in Safari, choose Safari>Quit Safari
2. Choose Quit by right -clicking or control clicking on an applications Icon in the Dock

If the application does not close using the above steps, use any of these steps to FORCE QUIT

• Switch to another application, such as Finder, then choose Force Quit, from the Apple Menu Select the unresponsive application in the Force Quit Window , and click Force Quit

• Press Command-Option-Esc then select the unresponsive application from the Force Quit window that will appear, and then Force Quit.
• Hold down the Control and Option keys on your keyboard, and click the icon that is unresponsive in the Dock. Select Force Quit from the window which will appear.
• Open Activity Monitor from the Utilities Folder or Spotlight men. Select the unresponsive application in the Activity monitor window. Choose Quit Process from View menu, or click the Force Quit Button in the toolbar or Activity Monitor window
• If you cannot switch from a unresponsive application at all, Press Command-Option-Shift-Esc for three seconds to force it to quit. This command will tell OSX to force quit the foremost application.

However remember if you have a problem take a screen capture of the error sign that appears and then contact Michael either by email
michael@techdem.com.au or phone 0401 993 788

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